Who is the DGE in public competitions

Who is the DGE in public competitions: interview with Pierluigi from Recrytera

The organization of public competitions has undergone a radical change thanks to digitalization and innovation in logistics processes. To find out more about the crucial role of the General Event Delegate (DGE), we interviewed Pierluigi, a Recrytera professional, who shared his experiences and the challenges facing the sector.

Interview with Pierluigi

Hello Pierluigi. Thank you for agreeing to answer our questions about your work as DGE at Recrytera.

What attracted you to this job?

‘I have always had a strong interest in organization and management, combined with a passion for technological innovation. Working in the management of public competitions allows me to reconcile my propensity for logistics with my desire to contribute to a process that offers opportunities and transparency to all. Digitization has opened new horizons in this field, making management more transparent and accessible.’

What are the tasks of the DGE?

‘The DGE is responsible for managing the warehouse of the territory entrusted to him, organizing the movements of all inventoried material using ERP management software. He is also responsible for training, managing, and organizing the teams of technicians who support him during digital testing, and, if necessary, requesting travel (hotel bookings, hire of transport vehicles) for events outside the area where the warehouse is located. Furthermore, he ensures the correct preparation of the competition spaces before events and manages the creation of the tests on the digital platform, interfacing with the members of the examination commission and finally guiding them through the correct anonymous correction procedure. Finally, he trains and manages the external reception and supervision teams to ensure that the tests run smoothly.’

 

What skills do you need to be a general events delegate?

Core skills include a good knowledge of public competition law, and the digital platforms used. Time management and problem-solving skills are essential, as is the ability to work in a team. You also need to be able to manage the roles of all staff involved in the competition process to ensure that each step of the process is carried out efficiently and to standard.

 

Can you tell us something about the type of activity your profession involves?

My job concerns the management of the competition event in all its operational phases. I am responsible for organizing the staff involved, creating digital proofs and managing them on our competition platform. I also set up the competition rooms and supervise the tests. In addition, I support the selection boards throughout the competition tests, ensuring that their requirements are met and that the process runs smoothly.

 

How does Recrytera inform you about these competitions?

‘Our company informs us through communications that arrive directly in the inbox of the company profile. Another key tool for sharing information about each competition assigned to a DGE is Microsoft’s SharePoint platform, where all the information about the competitions is updated in real time. Furthermore, in addition to weekly update meetings, each Procedures Manager maintains direct contact with the DGEs to update them on all the particularities and needs of each assigned event.’

 

For several types of recruitment, do you always have the same approach, or does it change depending on the event to be managed?

‘As DGE, my job is to maintain the high standard of the services offered by my company, regardless of the size of the event. Although the specifics may vary, the objective is always to ensure flawless organization, respecting the established timeframes and procedures.’

 

What are the main challenges a DGE faces in managing a public competition?

‘One of the main challenges is certainly managing the bureaucratic complexity and the coordination of all the actors involved. Another difficulty is to maintain focus and calm in nervous or demanding situations, which can occur during the execution of the tests, especially in high-pressure contexts.’

 

How has the competition sector changed in recent years and what role does digitization play?

‘In recent years, digitization has radically transformed our sector. Before, much of the activity was manual and paper-based, but today we can manage everything online, from entries to assessments. This has made competitions more accessible and transparent, reducing management time and increasing data security. Digitization also allows us to collect and analyze data more precisely, constantly improving processes.’

 

What advice would you give to those who want to pursue this career?

‘I would recommend having a solid background in public regulation and event management, as well as developing digital skills, as technology is now crucial. In addition, the ability to work under pressure and suitable time management are crucial skills. I also recommend staying up to date with regulatory news and new technologies that are changing the industry.’

 

How has Recrytera innovated competition management compared to traditional methods?

‘Our company has adopted a methodology designed to automate and speed up selection activities, improving the entire management and better integrating all organizational and production processes. This reliable digital system ensures meritocracy and fairness at all stages, as well as unchangeability, inalterability and anonymization of data. In addition to ensuring significant ecological savings by eliminating paper, this innovation has optimized time and service quality.’

 

The interview with Pierluigi allowed us to understand the value and complexity of the DGE role. Thanks to digitization and advanced tools, the public competition sector is becoming increasingly efficient, ensuring transparency and accessibility for all candidates.

il ruolo di osc nei concorsi a supporto delle commissioni

The OSC’s role in public competitions: interview with Andrea from Recrytera

The management of public competitions has been revolutionized by the introduction of digital technologies and innovations in organizational processes. To better understand the fundamental role of the Competition Support Operator (OSC), we met Andrea, a Recrytera professional, who shared with us his first-hand experience and the main challenges of this evolving sector.

Who is the OSC in public competitions: interview with Andrea from Recrytera

What is your specific role during a public competition test? 

My role is to provide support to the Competition Commissions, particularly in the phases just before the competition test, to manage the questions prepared by the Commissions and to help them upload these questions onto our platform and the subsequent start of the identification and delivery of the tablets by the operators in charge.

 

What are the main needs of the Commission and how do you support them on the day?

The main need of the Commission is to be supported by a reference person at each stage of the procedure.

In particular, the person who supports the board on the day of the competition manages the technological aspects of the procedure, prepares the necessary reports and provides a summary of the data relating to the competition tests.

 

What activities do you carry out before the start of the test to ensure that everything runs smoothly?

Once the envelopes containing the test questions have been prepared, it is necessary to communicate with the DGE to ensure that the information has been passed correctly, and that staff is ready. Once this is confirmed, authorization will be given to open digital check-in.

 

How has Recrytera revolutionized Commission support and what innovations does it bring to the industry?

With the OSC, Recrytera has introduced a figure who is fully at the service of the Commission. Often the competition rules are a real issue in themselves and the OSC is an invaluable guide.

Among the innovations that Recrytera has brought to the sector, we would like to mention our platform, which manages the entire competition process in a secure, transparent and automated manner, from the invitation and identification of candidates to the return of results and their final publication on the platform.

 

What tools and materials must always be available to the Commission during the test? 

The commission usually has a reserved room to be able to prepare the questions in the examination independently. The equipment often provided includes a printer, paper, and envelopes to insert the papers and seal them.

 

What procedures do you have in place to ensure regulatory compliance and competitive transparency?

Recrytera provides continuous training for its employees, which allows us to keep up to date with legislative upgrades and to ensure that procedures run smoothly in terms of transparency.

Recrytera’s test management platform and solution guarantees the preservation and immutability of the candidates’ tests, the correction of the examiners directly on the platform, total anonymity and therefore impartiality of the assessment.

 

In your opinion, what is the added value that Recrytera offers in the organization and management of selection procedures?

The speed with which we are able to start and complete a process in a short period of time, being able to provide the client with a complete service, starting from the support activities for the drafting of the notices and the configuration of the single recruitment portal (InPA) up to the return of the results of the competition, from the identification of suitable venues, technical support staff and technological equipment.

 

How do you see the evolution of public competitions in Italy and the role that Recrytera can play in this scenario? 

The constant technological innovation that is taking place will lead to competition procedures that are faster and simpler, trying to meet the ever-increasing needs of the ‘COUNTRY SYSTEM’.

I believe that Recrytera is already playing a fundamental role in the digital evolution and will continue to do so in the coming years, maintaining and consolidating its leadership within the Italian public administration and developing new synergies at an international level.

Equal opportunities for protected categories in public competitions

Equal opportunities for protected categories in public competitions: a model of inclusiveness

On 11 March, at Fiera di Roma, we managed the competition for 74 assistants in protected categories for ADM (Agenzia delle Dogane e dei Monopoli), ready to welcome 2,359 candidates in a fully accessible space structured to guarantee equal opportunities for all.

Accessibility and inclusion are fundamental in public competitions, especially for protected categories. Organizing competitions in a well-equipped venue, rather than remotely, is essential to ensure a fair and welcoming environment that meets the needs of all candidates.

In an appropriate location, candidates with disabilities can count on specific support, immediate qualified assistance and optimal conditions that reduce the risk of technical difficulties or isolation. The presence of experienced staff and accessible tools allows any needs to be addressed in real time, ensuring a relaxed and barrier-free selection experience.

An inclusive and efficient event 

To achieve this, we have set up a dedicated team of more than 70 people, consisting of: 

  • Specialised technicians for IT and logistical support. 
  • Hostesses for candidate recognition and tutoring during the event. 
  • Sign language interpreters to facilitate communication with deaf participants. 
  • Surveillance staff to ensure order and security during the test. 

Total accessibility and customised support 

We structured the event in an environment that guaranteed maximum comfort and full accessibility: 

  • A main pavilion with 2,496 seats, designed to accommodate all candidates in one barrier-free area. 
  • A reception pavilion for registration and information. 
  • A dedicated nursery to support those with family care needs. 
  • A Priority workstation to meet the specific needs of candidates with special disabilities, ensuring facilitated access and targeted support. 

Inclusive technology for fair selection 

The use of technology was central in ensuring a fair and unhindered experience. Candidates were provided with tablets configured for different needs, allowing personalised access to the test and minimising any technical difficulties. 

 

Organisational efficiency: optimised time and respect for individual needs 

The event was organised to ensure smooth and optimised time management in order to minimise inconvenience to participants: in just 180 minutes, from entry to exit of the candidates (identification, check-in, tablet delivery and check-out) and 60 minutes of trial time, with an additional 18 minutes for those who were eligible. 

A tangible commitment to equal access 

This event is a real example of how a public competition can be organized to ensure equal opportunities, inclusiveness and efficiency. The commitment to creating a welcoming and accessible environment is fundamental to promote a selection process that increasingly respects diversity and the rights of all candidates. 

We will continue to work to make public competitions a model of inclusion, demonstrating that accessibility and innovation can go hand in hand in ensuring a fairer future for all.