The management of public competitions has been revolutionized by the introduction of digital technologies and innovations in organizational processes. To better understand the fundamental role of the Competition Support Operator (OSC), we met Andrea, a Recrytera professional, who shared with us his first-hand experience and the main challenges of this evolving sector.
Who is the OSC in public competitions: interview with Andrea from Recrytera
What is your specific role during a public competition test?
My role is to provide support to the Competition Commissions, particularly in the phases just before the competition test, to manage the questions prepared by the Commissions and to help them upload these questions onto our platform and the subsequent start of the identification and delivery of the tablets by the operators in charge.
What are the main needs of the Commission and how do you support them on the day?
The main need of the Commission is to be supported by a reference person at each stage of the procedure.
In particular, the person who supports the board on the day of the competition manages the technological aspects of the procedure, prepares the necessary reports and provides a summary of the data relating to the competition tests.
What activities do you carry out before the start of the test to ensure that everything runs smoothly?
Once the envelopes containing the test questions have been prepared, it is necessary to communicate with the DGE to ensure that the information has been passed correctly, and that staff is ready. Once this is confirmed, authorization will be given to open digital check-in.
How has Recrytera revolutionized Commission support and what innovations does it bring to the industry?
With the OSC, Recrytera has introduced a figure who is fully at the service of the Commission. Often the competition rules are a real issue in themselves and the OSC is an invaluable guide.
Among the innovations that Recrytera has brought to the sector, we would like to mention our platform, which manages the entire competition process in a secure, transparent and automated manner, from the invitation and identification of candidates to the return of results and their final publication on the platform.
What tools and materials must always be available to the Commission during the test?
The commission usually has a reserved room to be able to prepare the questions in the examination independently. The equipment often provided includes a printer, paper, and envelopes to insert the papers and seal them.
What procedures do you have in place to ensure regulatory compliance and competitive transparency?
Recrytera provides continuous training for its employees, which allows us to keep up to date with legislative upgrades and to ensure that procedures run smoothly in terms of transparency.
Recrytera’s test management platform and solution guarantees the preservation and immutability of the candidates’ tests, the correction of the examiners directly on the platform, total anonymity and therefore impartiality of the assessment.
In your opinion, what is the added value that Recrytera offers in the organization and management of selection procedures?
The speed with which we are able to start and complete a process in a short period of time, being able to provide the client with a complete service, starting from the support activities for the drafting of the notices and the configuration of the single recruitment portal (InPA) up to the return of the results of the competition, from the identification of suitable venues, technical support staff and technological equipment.
How do you see the evolution of public competitions in Italy and the role that Recrytera can play in this scenario?
The constant technological innovation that is taking place will lead to competition procedures that are faster and simpler, trying to meet the ever-increasing needs of the ‘COUNTRY SYSTEM’.
I believe that Recrytera is already playing a fundamental role in the digital evolution and will continue to do so in the coming years, maintaining and consolidating its leadership within the Italian public administration and developing new synergies at an international level.
